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Some frequently asked questions:
(This portion is under construction, material and content may be incomplete)

How long does it take to get carpet?
If the carpet is in-stock at the mill, at the time of order, carpet arrives in 1 to 5 days from time of order. Carpet is almost always in-stock, but when it is not, most manufacturers can produce carpet in 7 to 10 days plus 1 to 5 days for shipping. The other consideration is scheduling "manpower" (i.e. installation). Installation schedules can vary anywhere from 2 days to 2 weeks depending on business activity. Normally we will schedule a specific installation date at time of order, not a window of possible or likely installation. The further in advance you order, the greater the chances of scheduling the exact day you desire.  When rush jobs occur, we do everything we can to accommodate. 

How is carpet measured and why does it differ for my square footage measurement?
Unlike modular flooring like ceramic tile or wood planks, most carpet is made in rolls that are 12 ft wide, sometime 15. This means the width of the carpet must be considered for a proper layout. Also, the type of carpet, direction of the yarns "nap", pattern if any, and the seam locations must be considered relative to your room dimensions, traffic flow, and even natural light sources in order to effect a proper installation.  So compared to modular flooring like tile, carpet will usually require more footage. If you where to order carpet based of net square footage alone, the result would be a shortage of material necessary for proper installation.

Will I see the seams?
In most carpet installations carpet seams are often necessary, simply because the room receiving carpet is wider than the carpet is made.  Even with the most skilled installers you will be able to detect seams, especially if the seam runs across an incoming light sources such as arcadia doors or windows. In most cases it is "seam rise" due to the thickness of the seam tape and "blossoming" of the yarns that is detectable and not a poorly made seam. Generally speaking, this rise at the seam area is due to three things. 
  • The thickness of the seam tape used to seam the carpet together. 
  • The natural "arching" of the underlying seam tape when stretched during installation. 
  • Blossoming, that is, relaxing or untwisting of the yarns at the seam area due to the heat given off by the seaming iron. The heat relaxes the twist in the yarns and will often cause yarns to stand taller and appear fuller than the rest of the carpet pile.

In general, seams are most noticeable right after installation and seam appearance improves with time due to eventual relaxing of all the carpet yarns, resulting from normal foot traffic and vacuuming. 

Since carpet seams are a common concern, we have included the following excerpt from the Guide for Contractors, offered by the Arizona Registrar of Contractors regarding carpet seams.

  • Seams should be of good appearance from a standing position, however seams normally have some visibility.
  • Some of the contributing factors to seam visibility are:
    Peaking � Due to the additional thickness of the seam tape and the action of the heat from the seaming iron, slight peaking can occur at the seam This will be particularly apparent in lower profile and velvet type textures.
    Textures � Various textures have an effect on seam visibility. Loop pile, loop pile berber and dense velvet finishes will generally create more visible seams than other textures.

How do I prepare for a residential carpet installation? 
This question along with other aspects of carpet installation are answered by clicking  Here.


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